Last Updated February 1, 2021

This Privacy Policy applies to your access and use of the Muscles Power website (the “Site”) provided by Muscles Power, Inc. and/or its corporate parents, subsidiaries or affiliates (collectively, “the Company”, “we”, or “us”). Here we explain what we do with your personal data and why we do this. By accessing or using the Site, you agree that you have read and agree to be bound by this Privacy Policy. If you don’t agree, please do not use the Site. Please contact us if you have questions – our details can be found at the end of the statement.

CONTACT DETAILS

Muscles Power

[email protected]

With every order you place with us we process the following Personal Information.

• Gender
• First name and surname
• Delivery address (street, house number, post code and city)
• [Optional] billing address (street, house number, post code and city)
• Telephone number
• [Optional] date of birth
• E-mail address
• IP address

We process this Personal Information in order to process your order and to be able to answer possible queries regarding your order. The grounds for the processing are the agreement that we have made with you and the fulfilment of our legal obligations. These are our legal administration obligations.

To simplify ordering you can also choose to create an account. If you create an account and enter the relevant data, we’ll process the following personal data:

• Gender
• First name and surname
• [Optional] date of birth
• Entered addresses in the address book
• Overview of your orders
• Reviews
• Your favorites
• Telephone number
• E-mail address
• IP address

We use this Personal Information to process your orders and to answer queries regarding your order. We use your favorites, overview of orders and reviews to gain insight into the products you prefer. The grounds for processing we use are the implementation of the agreement that we have made with you, the fulfilment of our legal obligations and our legitimate interest in gaining insight into the product preferences of our customers. This allows us to adjust the range of products we sell to meet the preferences of our customers.

When you visit our website and browse, we’ll process the following information:

• Your approximate location based on a part of your IP address
• What you do on our website, for example, what you click on
• Aggregated information such as “click stream” information which means entry and exit points (including referring URLs or domains)
• Your type of internet browser and the type of device that you use to visit our website

We process this data on the basis of our legitimate interest in improving our website and gaining insight into the product preferences of our customers.

We would like to use the newsletter to inform you of news, promotions and special offers. If you subscribe to our newsletter, we process the following information:

• E-mail address
• Where you click in the newsletter

We use your e-mail address to send the newsletter once you’ve provided express permission for this. You can unsubscribe from the newsletter by clicking the unsubscribe link in the newsletter or by withdrawing permission in your account at any moment. We use your click behavior to determine which parts of the newsletter interest you. We use this information to compile our product offer on the site. We process your click behavior based on our legitimate interest in gaining insight into the product preferences of our customers.

Our customer service is there to answer your queries and solve your problems. You can contact us by e-mail or webform. We can assist you more efficiently by storing your data. For this, we process the following Personal Information:

• Name
• E-mail address
• Telephone number
• IP address
• Reviews of products

We like to collect reviews about our products or service provision. That’s why we process the following Personal Information as a minimum:

• E-mail address
• Name

Information collected through cookies, web beacons, pixel tags and other technologies described in more detail in our Cookies Policy.

We don’t use automated tools to make decisions about people. We do send you mailings and newsletters with content tailored to you. The content is determined by your purchases and the interests as gathered from your purchasing and click behavior.

We store your Personal Information only for as long as required to achieve the objectives that your data has been collected for. We don’t store the data outside the European Economic Area (EEA). The retention period that we adhere to is stated below for each processing.

We’re legally required to store your data for seven years.